Kauan Gabriel / Infrastructure & IT Operations

I used to write code. Today I keep the infrastructure running.

Cloud & Infrastructure Engineer in progress. Full-stack developer in my spare time.

I work in corporate IT infrastructure, Microsoft environments, networking, security, and technical support. My development background helps me connect applications, automation, and infrastructure to solve real problems.

It crawls the site. You take home JSON + PDF.
01Infrastructure & operationscurrent work ↗
02Full stack developmentprevious work ↗
03Cloud & Infrastructurelearning goal ↗

↳ Belo Horizonte, Brazil · growing in cloud and security.

01 / path

From code to infrastructure.

My story in technology began at Colégio Cotemig, where I started studying programming. In my third year, I took a mobile development course and began my first job as an apprentice at Construtora Sant’Anna while still in high school. After graduating, I joined WeComply as a software development intern, an important experience that strengthened my full-stack foundation. Over time, I realized that although I enjoy coding and have built solid skills, I feel more at home in infrastructure. I now work in IT infrastructure and operations at Dental Sorria, part of Grupo Bunzl, using my software background to automate tasks and improve processes. My next goal is to grow into a Cloud & Infrastructure Engineer.

01

Where it began

I started programming at Cotemig and took a mobile development course. I began my professional experience at Construtora Sant’Anna while still in high school.

02

Software development

After graduating, I joined WeComply as an intern and built my full-stack development experience.

03

Infrastructure & operations

At Dental Sorria, part of Grupo Bunzl, I found the area that fits me best. I now combine infrastructure, automation, and my software background as I work toward Cloud & Infrastructure Engineering.

02 / who I am

Who am I outside technology?

Away from screens, I like enjoying life, discovering new places, and spending time with the people I love. I’m passionate about music, especially corridos tumbados, afro house, and MPB. I’m also a devoted Atlético Mineiro supporter, following Galo through the good times and the hard ones. I love traveling, discovering new cultures, and having different experiences. In the end, I’m curious, easygoing, good-humored, and enjoy making the most of every moment.

03 / experience

Real systems. Real work.

From support and development to operating corporate environments.

01

Dental Sorria | Grupo Bunzl

Technical Support Analyst · Infrastructure & IT Operations

Aug 2026 — present

Belo Horizonte, MG

I provide technical support and IT infrastructure services at Dental Sorria, part of Grupo Bunzl, supporting the office and distribution center. My focus is service availability, information security, operational efficiency, and continuous improvement.

Microsoft 365Entra ID & IntuneIT infrastructure and networksJira Service Management
1.1

Support and infrastructure

Office and distribution center operations

  • Support users by diagnosing and resolving hardware, software, corporate system, and connectivity incidents.
  • Administer and support Windows Server, Active Directory, Microsoft Entra ID, and Microsoft 365.
  • Manage users, groups, permissions, and access policies; administer and support Microsoft Intune and Exchange Online.
  • Support networks, Wi-Fi, printers, workstations, and distribution center equipment, including VPN connectivity.
  • Track and resolve requests in Jira Service Management and support corporate systems such as Protheus.
1.2

Security and continuous improvement

Protecting and improving IT operations

  • Monitor and analyze security events with Cisco Umbrella, Rapid7, and Vicarius.
  • Support vulnerability management, incident investigation, and security improvements.
  • Analyze operational data and prepare technical and management reports to support decision-making.
  • Contribute to infrastructure projects, process improvements, automation, and IT standardization; maintain SharePoint knowledge resources and improve PowerShell scripts.
  • Coordinate with Grupo Bunzl corporate teams and technology vendors.
02

WeComply

Full Stack Developer · Internship

Apr 2025 — Jan 2026

Belo Horizonte, MG

I worked full stack on a corporate compliance system serving 7 active clients and supporting 35 concurrent users. I built features focused on data protection, critical process automation, and decision support.

Node.jsExpressMySQLJavaScriptEJSRESTful APIsC#ReactSQL
2.1

Applications and security

Channels, access, and critical workflows

  • Developed and maintained the Ethics Channel, adding automatic access rules that improved data security and reduced analysis time from 1 hour to 10 minutes.
  • Built the Help Channel frontend and backend, including route structure and the functionality of its modules.
  • Created centralized login that automatically identifies which clients and companies each DPO is authorized to access.
  • Implemented automated factor checks across three company systems and license controls aligned with each plan’s limits.
2.2

Data and integrations

Dashboards, management, and traceability

  • Created interactive executive dashboards with real-time KPIs and charts for daily, monthly, and cumulative views.
  • Built a management system with meeting minutes, integrated tasks, client management, and multi-level access control.
  • Implemented bidirectional integration between meeting minutes and tasks, preserving end-to-end traceability.
  • Completely redesigned Lupa’s PDF output and independently developed MyDPO in two months.
03

Construtora Sant'Anna

Technical Support · Apprentice

May 2024 — May 2025

Belo Horizonte, MG

I provided technical support focused on IT infrastructure, corporate networks, and operational task automation.

Technical supportHardwareCorporate networksPythonCloudflare WARP
3.1

Support and infrastructure

Devices, networks, and user support

  • Maintained hardware, including installing and replacing RAM, HDDs, SSDs, and processors.
  • Formatted and configured computers and notebooks for corporate use.
  • Installed and configured access points and supported Wi-Fi networks.
  • Worked with networks, structured cabling, routers, and local server maintenance.
  • Used security and connectivity tools such as Cloudflare WARP.
3.2

Automation

Reducing manual work for IT

  • Built a Python script to automate Outlook signature creation, eliminate manual errors, and save the IT team about two hours each week.

04 / projects

Projects beyond the ticket queue.

Personal products described by the problems they aim to solve. Work in progress is labeled clearly.

01

Fugida

personal product · web app

A platform for discovering places and planning outings around location, budget, and preferences. It brings together search, filters, reviews, favorites, and group planning.

Place discovery · Planning · Responsive web
open project ↗
02

Drygoo

personal product · in development

Software for organizing dental clinic operations, information, access, and administrative processes. Technical details will follow when there is verifiable material to publish.

Management · Access control · In development
see GitHub ↗

05 / labs

Labs.

Infrastructure study environments and security scenarios inspired by my professional experience.

Infrastructure in practice.

The roadmap starts with these four scenarios. Each lab will document the environment setup, validation, and what I learn along the way.

Lab 01

Active Directory and GPO

Build a test domain to organize users, groups, and computers, applying access and configuration policies.

  • Windows Server
  • Active Directory
  • GPO
  • DNS
Deliverable

Domain structure, applied policies, and a checklist to validate each configuration.

Lab 02

PowerShell automation

Turn repetitive administration tasks into reproducible scripts, with validation and execution logs.

  • PowerShell
  • Windows
  • Active Directory
Deliverable

Commented scripts, execution examples, and handling for common errors.

Lab 03

Azure virtual networking

Design a cloud lab network, separating resources into subnets and defining how they can communicate.

  • Azure
  • Virtual Network
  • Subnets
  • NSG
Deliverable

Network diagram, access rules, and connectivity tests between resources.

Lab 04

Hybrid AD + Entra ID

Explore how on-premises identities connect to Microsoft’s cloud, covering synchronization, authentication, and access.

  • Active Directory
  • Microsoft Entra ID
  • Hybrid identity
Deliverable

Identity flow, configuration walkthrough, and access verification steps.

Information security in practice.

How can we identify behavior that falls outside an organization's security policies?

This section presents three scenarios inspired by real situations from my professional experience, showing how I use security tools, log analysis, and evidence correlation to identify risks, investigate events, and help improve the corporate environment.

Case study 01

Identifying recurring access outside working hours

  • Cisco Umbrella
  • DNS Security
  • Log Analysis
The scenario

During security reviews, I identified recurring patterns of activity on corporate devices during weekends and outside working hours.

My analysis

I used Cisco Umbrella records to examine the timing, frequency, and destinations of DNS queries, looking for repetitive behavior and possible inconsistencies with corporate policies.

Outcome

Following alignment with management, the analysis contributed to implementing access restrictions outside working hours, including weekends and previously defined time windows.

Skills

  • Pattern detection
  • DNS monitoring
  • Risk analysis
  • Preventive controls

Case study 02

Correlating evidence of use outside working hours

  • Microsoft Intune
  • Cisco Umbrella
  • Corporate Logs
The scenario

How can we check whether activity recorded on a corporate device is consistent with authorized usage times and conditions?

My analysis

I correlated different sources of information:

  • Device activity records in Microsoft Intune.
  • DNS queries and timestamps recorded by Cisco Umbrella.
  • Working-hour records provided by the responsible departments.
  • The history and frequency of observed events.

The aim was to build a timeline of events, identify inconsistencies, and distinguish technical evidence from possible interpretations.

Outcome

The analysis made it possible to document the patterns found and forward technical information to the responsible management team for evaluation and appropriate action.

Skills

  • Log correlation
  • Technical investigation
  • Temporal analysis
  • Evidence documentation

Case study 03

Investigating unauthorized applications on corporate devices

  • Cisco Umbrella
  • Windows
  • Endpoint Analysis
  • Corporate Security
The scenario

Identifying signs of games, emulators, and applications that were incompatible with corporate device usage policies.

My analysis

The investigation combined different sources of evidence:

  • DNS records associated with services and applications.
  • Checks of software and artifacts present on the device.
  • Analysis of device settings and permissions.
  • Information provided by the responsible teams and additional technical records.

Correlating this evidence made it possible to evaluate the occurrence without relying exclusively on DNS records.

Outcome

The investigation helped identify risks related to unauthorized applications and excessive privileges, supporting recommendations to restrict software and review device permissions.

Skills

  • Endpoint investigation
  • Unauthorized application identification
  • Privilege analysis
  • Corporate policy compliance

Anonymized case studies, with no disclosure of employees, internal records, or confidential information.

06 / toolbox

Tools in context.

Professional use, previous experience, and current study have separate labels.

Infrastructure & networks · current work

Windows ServerActive DirectoryGroup PolicyDNSDHCPTCP/IPLAN and Wi-FiVPNHardwareTroubleshooting

Microsoft · current work

Microsoft 365Microsoft Entra IDMicrosoft IntuneExchange OnlineSharePointOneDriveMicrosoft TeamsIdentity & access

Security · current work

Cisco UmbrellaRapid7VicariusFortiClientAccess controlsVulnerability managementEndpoint security

Automation & development · experience

PowerShellPythonJavaScriptTypeScriptNode.jsExpressReactHTML and CSSREST APIsGitSQLMySQLPostgreSQLTailwind CSS

Cloud · studying

Azure fundamentalsAzure NetworkingAzure Virtual NetworkAzure RBACAzure MonitorMicrosoft Cloud Security

Earlier studies

PHPLaravelC#Kotlin

07 / education

Technical foundations. Continuous learning.

  • FIAP

    Systems Analysis and Development · distance learning · since Aug 2026 · in progress

  • Colégio Cotemig

    Technical high school in Mobile and Back-end Programming · 2022–2024

  • Languages

    Native Portuguese · English A2 (basic)

08 / direction

Where I'm going.

I aim to grow into a Cloud & Infrastructure Engineer, deepening my Microsoft infrastructure, cloud, security, automation, and architecture skills.

  1. Now

    Infrastructure & IT Operations

  2. Deepening

    Azure, PowerShell, networking, identity, and monitoring

  3. Goal

    Cloud & Infrastructure Engineer

  4. Future focus

    Microsoft Cloud Security

09 / work

What I do in practice.

Current work and previous experience, without a consulting offer.

IT at Dental Sorria

I support IT operations at the office and distribution center, working with Microsoft 365, identities, devices, networks, and security.

View full experience ↗

10 / contact

Let's talk technology.

I enjoy conversations about infrastructure, cloud, development, automation, and solutions that solve real problems.

kauanclient@gmail.com · Belo Horizonte, Brasil

ENPT